Pressure Parts - Karcher Parts

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Frequently Asked Questions

Will I be charged sales tax on my order?

Orders are SALES TAX FREE! (Except on shipments into Nebraska)

Does accept checks or a Purchase Order? welcomes payment by Discover, Novus, Visa, MasterCard, American Express, and Debit Cards issued through these same companies, and drawn on USA banks. Checks, money orders, & P.O.'s have resulted in high rates of fraud, and therefore are ONLY accepted from approved US Federal, STATE, & LOCAL Government agencies. Government Purchase Orders may be faxed to 1-402-592-4100. Call Customer Service for details.

Do I need to order online?

Yes, unless you need technical assistance when choosing parts or accessories. If you’re interested in purchasing by telephone, call directly at 1-800-999-2245, Monday through Friday, 8 a.m. to 5 p.m. CST, to place your order, You may also leave us a voice mail after hours!

Please note: If you need assistance finding a product, we would be pleased to assist you in finding it so that you may order online.  Orders placed on-line are processed prior to phone orders and may speed delivery time.

How do I know you received my order?

After you submit your order, will send you an e-mail confirming your order was received. You will be sent another e-mail when your order has shipped! This e-mail will contain a shipment tracking number for your reference & tracking. Return Policy

Your satisfaction is our top priority. We offer a limited 30 day return policy. Any unused, re-sellable merchandise in original condition and in their original boxes or packages may be returned for exchange or refund within 30 days of the order date. We will refund the product price only. Inbound and outbound shipping costs will not be refunded. Please contact customer service for an RMA prior to returning any items.

We will bill your credit card for the replacement item(s) upon shipment, & process your product refund to your credit card only upon return receipt of the items meeting the above requirements.

Can I assume that the picture on the website will be identical to the product I receive?

NO! PLEASE NOTE: Images on this site are for representational purposes only. We try to always give you the best possible representation and description of each of our items however items may differ slightly as manufacturers are constantly enhancing their products to better serve you. If you need clarification on the exact look of an item, please contact customer service at 1-800-999-2245.


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